ISO 9001 – Everything is Connected – A Postal Story
ISO 9001 - Everything is Connected - A Postal Story. In the late 1990’s I worked for the Quality Department at US Postal Services headquarters. I taught Process Management and Quality Improvement classes, then facilitated improvement projects with the same groups. We formed teams and were accountable for implementing and maintaining improvements. In the late 1990’s I worked for the Quality Department at US Postal Services [...]
Simple tools for Small Business to Manage Supplier Performance like the Largest Companies
Simple tools for Small Business to Manage Supplier Performance like the Largest Companies Supplier Spending List annual spend per supplier in descending order, stop listing at a significant drop point in spend. If supplier spending levels change significantly each year, go back 3 or 5 years. How many total suppliers do you have? Generally, you’ll find that at least 80% of your supplier spend is from only 20% of [...]
9 Steps Toward a ISO 9001 Management System
9 Steps Toward a ISO 9001 Management System. A Quality Management System is simply a Business Management System and ISO 9001:2015 can be a small business guide to implementing best practices. Your business objectives and a risk-based approach in managing your business processes - is at the core of an ISO 9001 compliant Quality Management System. Clause 4.4.1 of the ISO 9001:2015 standard states that “The organization [...]
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