ISO 9001 Risk Assessments of External Interested Parties Might Have Prevented ICE Raids on the Poultry Processing Plants
ISO 9001 and ISO 13485 both put focus on planning and Risk Management. The big question here is did the Poultry Processing Plant analyze the risk of hiring immigrants or did they think they would be forgiven because they are important to the local economy? It would be interesting to hear the impact of the ICE raid on the company and the community it supports with jobs. The low employment [...]
Employee Engagement in the Best Companies
Do you ever notice how some workplaces are filled with happy, engaged employees that are more than willing to go the extra mile to assure a positive customer experience? What makes that happen? ISO 9001:2015 addresses this in several places. Employee driven continuous improvement is a common theme.Four of the 8 quality management principles that form the basis of the management system are engagement of people, customer focus, leadership, and [...]
Is Your Business Going to Die Like Sears Because You Ignored the Future?
Opportunity Management: ISO 9001:2015 Section 4.1 requires an "Understanding the organization and its context and 6.1 requires actions to address risks and opportunities. Note 2 states: "Opportunities can lead to the adoption of new practices, launching new products, opening new markets, addressing new customers, building partnerships, using new technology and other desirable and viable possibilities to address the organization's or its customers' needs." Does your organization have a [...]
The Top 8 Risks to Manage in 2019 (by Rebecca Webb, on Wed, Jan 9, 2019 @ 12:01 PM)
ISO ISO 9001:2015 Section 4.1, 4.2, and 6.1 relate to planning for risks, both internal and external. This is an excellent article for considering areas external risks that may impact your ability to meet your customers requirements in the future. Each year, risk management gains more importance in the eyes of executives and employees across organizations. 2019 will be no different. As the year progresses, expect the true value of [...]
Deloitte, EY, KPMG, PwC fail audit quality test: (Financial Review Huw Jones Jul 14, 2019 — 11.52am)
"All of Britain's leading accounting firms have failed to hit quality targets set by their regulator for auditing company books for the second year in a row, with Grant Thornton and PwC singled out to join KPMG under tougher supervision." This headline is chilling as it says the audit function that businesses used to verify their financial health is broken. It is comparable to ISO accreditation bodies saying the top [...]
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