https://www.linkedin.com/posts/jimgoodrich-cpisys-choiceequipment_iso-9001-benefits-and-case-studies-9001-activity-6568149956161531904-ztJu
Continuous Process Improvement Systems helps clients improve profit by improving business processes and risk management. https://www.linkedin.com/posts/jimgoodrich-cpisys-choiceequipment_linkedin-activity-6568493515129573376-STPH
ISO 9001 and ISO 13485 both put focus on planning and Risk Management. The big question here is did the Poultry Processing Plant analyze the risk of hiring immigrants or did they think they would be forgiven because they are important to the local economy? It would be interesting to hear the impact of the ICE raid on the company and the community it supports with jobs. The low employment rates and lack of available work force is pushing employers with menial jobs into taking a risk by employing illegal immigrants. Are you looking at the risks caused by external forces [...]
Do you ever notice how some workplaces are filled with happy, engaged employees that are more than willing to go the extra mile to assure a positive customer experience? What makes that happen? ISO 9001:2015 addresses this in several places. Employee driven continuous improvement is a common theme.Four of the 8 quality management principles that form the basis of the management system are engagement of people, customer focus, leadership, and relationship management. Leadership and planning are key to assure the "Environment for the operation of Processes"Clause 7.1.4 states:The organization shall determine, provide and maintain the environment necessary for the operation of [...]
Opportunity Management: ISO 9001:2015 Section 4.1 requires an "Understanding the organization and its context and 6.1 requires actions to address risks and opportunities. Note 2 states: "Opportunities can lead to the adoption of new practices, launching new products, opening new markets, addressing new customers, building partnerships, using new technology and other desirable and viable possibilities to address the organization's or its customers' needs." Does your organization have a process for addressing opportunity? Does your planning process consider all the future technology, political, geographical, consumer and industrial impacts on your business? Business owners and industry experts weigh in on what [...]
ISO ISO 9001:2015 Section 4.1, 4.2, and 6.1 relate to planning for risks, both internal and external. This is an excellent article for considering areas external risks that may impact your ability to meet your customers requirements in the future. Each year, risk management gains more importance in the eyes of executives and employees across organizations. 2019 will be no different. As the year progresses, expect the true value of risk management to be realized and for it to become a greater priority for many boards. Along with this growth, there will be new trends that increase in importance over last [...]
