Overall Equipment Effectiveness is a good measure to understand the availability, performance, and quality output of a piece of equipment - and to satisfy requirements of an ISO Quality Management System. ISO 9001:2015 Clause 7.1.5.1 states: "The organization shall ensure that the resources provided... are maintained to ensure their continuing fitness for their purpose. The organization shall retain appropriate documented information as evidence of fitness for purpose of the monitoring and measurement resources." https://www.linkedin.com/feed/update/urn:li:activity:6567408652431486976

Many businesses use a form of SWOT analysis to assess risks and opportunities in planning sessions. A FMEA-Failure Modes & Effects Analysis allows process owners to identify and mitigate risks within and between key business processes. Risk-based thinking, the process approach, and the Plan-Do-Check-Act (PDCA) cycle are the approaches and methods to plan and adjust for risk and opportunity and to make adjustments as needed in key processes and products or services. ISO 9001:2015 introduction states "The process approach enables an organization to plan its processes and their interactions." It goes on to say "Risk-based thinking" enables an organization to determine [...]

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Continuous Process Improvement Systems helps clients improve profit by improving business processes and risk management. https://www.linkedin.com/posts/jimgoodrich-cpisys-choiceequipment_linkedin-activity-6568493515129573376-STPH

ISO 9001 and ISO 13485 both put focus on planning and Risk Management. The big question here is did the Poultry Processing Plant analyze the risk of hiring immigrants or did they think they would be forgiven because they are important to the local economy? It would be interesting to hear the impact of the ICE raid on the company and the community it supports with jobs. The low employment rates and lack of available work force is pushing employers with menial jobs into taking a risk by employing illegal immigrants. Are you looking at the risks caused by external forces [...]

Do you ever notice how some workplaces are filled with happy, engaged employees that are more than willing to go the extra mile to assure a positive customer experience? What makes that happen? ISO 9001:2015 addresses this in several places. Employee driven continuous improvement is a common theme.Four of the 8 quality management principles that form the basis of the management system are engagement of people, customer focus, leadership, and relationship management. Leadership and planning are key to assure the "Environment for the operation of Processes"Clause 7.1.4 states:The organization shall determine, provide and maintain the environment necessary for the operation of [...]

Opportunity Management: ISO 9001:2015 Section 4.1 requires an "Understanding the organization and its context and 6.1 requires actions to address risks and opportunities.    Note 2 states: "Opportunities can lead to the adoption of new practices, launching new products, opening new markets, addressing new customers, building partnerships, using new technology and other desirable and viable possibilities to address the organization's or its customers' needs."    Does your organization have a process for addressing opportunity? Does your planning process consider all the future technology, political, geographical, consumer and industrial impacts on your business?  Business owners and industry experts weigh in on what [...]

ISO ISO 9001:2015 Section 4.1, 4.2, and 6.1 relate to planning for risks, both internal and external. This is an excellent article for considering areas external risks that may impact your ability to meet your customers requirements in the future. Each year, risk management gains more importance in the eyes of executives and employees across organizations. 2019 will be no different. As the year progresses, expect the true value of risk management to be realized and for it to become a greater priority for many boards. Along with this growth, there will be new trends that increase in importance over last [...]